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Upgrade inquiry - Unable to validate message


Gary Walkovitz
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Gary Walkovitz

my account email is garyw00@aol.com

I am wondering if I can upgrade  -  what I have as my serial number is "504929-xxyyzz-884858"  but I get an Unable to validate message.

Edited by Allain Umailin
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  • Allain Umailin changed the title to Upgrade inquiry - Unable to validate message
  • Official Nitronaut
Allain Umailin

Hello @Gary Walkovitz,

Thank you for reaching out to us through our Community Forums!

Before anything else, did you received any upgrade email offer?

Could you please take a screenshot of its contents and provide it in your next response to this post?

Thank you in advance!

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