Jeff Ranck Posted June 29, 2022 Report Share Posted June 29, 2022 So my purchased and activated nitro pro suddenly turned into an expired trial. When I push the activate button to try and reactivate Nitro Pro, nothing happens. What's up? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 30, 2022 Official Nitronaut Report Share Posted June 30, 2022 Hello @Jeff Ranck Thank you for contacting us - I'm happy to assist you. I released your serial number so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Jeff Ranck Posted June 30, 2022 Author Report Share Posted June 30, 2022 The problem is when I click the activate button, nothing happens. No dialog comes up so I can enter the serial No. I can't find any way to enter the serial number. Link to comment Share on other sites More sharing options...
Jeff Ranck Posted July 7, 2022 Author Report Share Posted July 7, 2022 So no help then. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 9, 2022 Official Nitronaut Report Share Posted August 9, 2022 Greetings @Jeff Ranck My apologies for the inconvenience and delay in this post. I would like to know if you are still experiencing an issue activating Nitro PDF Pro. If so, would you be so kind to provide the complete build of your installation? You can see this information when you navigate to the Help tab > About Nitro Pro. Example format is Nitro Pro 13.x.x.x where x.x.x is the build. This information will help us investigate the issue and further troubleshoot. I look forward to your reply to this post. Kind regards, Link to comment Share on other sites More sharing options...
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