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Move Nitro to another computer


Amy Martone

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Amy Martone

I have an older version of Nitro Pro, version 9.   My computer died and I no longer have the installer for this version.   I need to know how to get Nitro onto a new computer.  I thought I was eligible for an upgrade, but when I put my serial number in on the website to get the upgrade, it tells me to go here.  It won't accept it.   

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  • Official Nitronaut
Reymund Oyong

Greetings @Amy Martone

Thank you for reaching out to us through our Community Forums!

Please provide your serial number so we can check its status on our end.

Kind regards,

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  • 1 month later...
  • Official Nitronaut
Reymund Oyong

Greetings @Amy Martone

I apologize for missing out your reply to this post.
Would you be so kind to send again the serial number? I know you have already sent it before but we made some part of it as hidden (to protect the license) before approving the post.

Thank you very much for your patience and understanding.

Kind regards,

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Allain Umailin

Hello @Amy Martone,

Thank you and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your Nitro Pro 9 serial number.

Thank you for choosing Nitro and I hope this helps.

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