Amy Martone Posted July 6, 2022 Report Share Posted July 6, 2022 I have an older version of Nitro Pro, version 9. My computer died and I no longer have the installer for this version. I need to know how to get Nitro onto a new computer. I thought I was eligible for an upgrade, but when I put my serial number in on the website to get the upgrade, it tells me to go here. It won't accept it. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 7, 2022 Official Nitronaut Report Share Posted July 7, 2022 Greetings @Amy Martone Thank you for reaching out to us through our Community Forums! Please provide your serial number so we can check its status on our end. Kind regards, Link to comment Share on other sites More sharing options...
Amy Martone Posted July 7, 2022 Author Report Share Posted July 7, 2022 (edited) 234601-xxyyzz-817229 Edited July 8, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Amy Martone Posted August 17, 2022 Author Report Share Posted August 17, 2022 Hello? I haven't hear back from you on this. Do you have an answer for me? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 18, 2022 Official Nitronaut Report Share Posted August 18, 2022 Greetings @Amy Martone I apologize for missing out your reply to this post. Would you be so kind to send again the serial number? I know you have already sent it before but we made some part of it as hidden (to protect the license) before approving the post. Thank you very much for your patience and understanding. Kind regards, Link to comment Share on other sites More sharing options...
Amy Martone Posted August 18, 2022 Author Report Share Posted August 18, 2022 (edited) Nitro Serial number as requested. 234601-xxyyzz-817229 Thank you ! Edited August 18, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 18, 2022 Official Nitronaut Report Share Posted August 18, 2022 Hello @Amy Martone, Thank you and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your Nitro Pro 9 serial number. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Amy Martone Posted August 19, 2022 Author Report Share Posted August 19, 2022 Thank you so much! I have installed it and I am all set. Have a great weekend!! Link to comment Share on other sites More sharing options...
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