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trying to move Nitro to new laptop

Diane Drain

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Diane Drain

I have entered the license, went to help>about>activate>deactivate and entered the serial No 234***************.  Then it shows 2 licenses, then wants me to choose which laptop I am deactivating, but there is no way to choose which computer.  Can you help?


Edited by Reymund G.
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  • Official Nitronaut
Reymund Oyong

Greetings @Diane Drain

Thank you for reaching out to us through our Community Forums!

Please install Nitro PDF Pro on your computer so you can successfully activate using your existing license. 
The installer for this specific build can be located from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link.  

After the installation, go to the Help tab > About Nitro Pro then verify that it is on Once confirmed, click the Activate button then enter your serial number.

Kind regards, 

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