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Deactivation of Primary Installation | Hard Disk Crash


greg fuentes
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greg fuentes

Hello,

 

I had Nitro Pro installed on a desktop whose hard drive crashed.

 

I would like to reinstall Nitro Pro on another desktop.

 

Any help towards me doing so would be most appreciated.

 

Regards,

 

gf

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  • Official Nitronaut
Leslie V

Hello @greg fuentes

Thank you for contacting us - I'm happy to assist you.

I released your serial number so you can reactivate. Can you please try again and let me know how that goes?

Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps!
 

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greg fuentes

Leslie V:

Thanks for your help. 

I was able to activate Nitro on my new desktop.

Regards,

Greg

 

 

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