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Nitro Pro 12 will not activate (-24 Activation Error)


Jason Marino

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Jason Marino

Hello I am installing Nitro Pro 12 on my new computer with my license which has no active activations, as confirmed via the license lookup link, and when I input the serial number it gives me an error message. There is no reason the serial number should not work, I have deactivated it from all other computers and confirmed this via the web page.

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  • Official Nitronaut

Hello @Jason Marino

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps!
 

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  • Official Nitronaut
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