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Version 12 activation


Francesco Riccadonna
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Francesco Riccadonna

Hello,

changed laptop, downloaded new version, went on to activating it however the page is asking me to select devices to deactivate, there are no devices listed I can deactivate.

Any idea?

thank you

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Allain Umailin

Hello @Francesco Riccadonna,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 12?

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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Francesco Riccadonna
Posted (edited)

Hello!

the serial # is 234600-xxyyzz-736104

thank you

Francesco

Edited by Allain Umailin
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Allain Umailin

Hello @Francesco Riccadonna,

To continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number.

Thank you for choosing Nitro and I hope this helps.

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Allain Umailin

Hello @Friederike Trawnik,

Thank you for reaching out to us through our Community Forums!

Could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

Thank you and I am looking forward to hearing back from you. 

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Friederike Trawnik

Hello, sorry for the delay.

The v9 serial number 234601-xxyyzz-575431

Edited by Allain Umailin
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Allain Umailin

Hello @Friederike Trawnik,

Please note that we no longer support Nitro Pro 9 and its activation servers have been shut down which is why its installers are no longer available for download. 

We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 


Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we stopped making feature enhancements to version 12 once we released version 13.  

You can find the below Nitro Pro 12.16.9.574 installers and activate it with your current Nitro Pro 9 serial number 234601-xxyyzz-575431:
https://www.gonitro.com/nps/product-details/downloads

English:
x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

Spanish:
x32 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Thank you for choosing Nitro and I hope this helps.

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