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Lost all data - Including serial email


martin@blueclover.co.za
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martin@blueclover.co.za

Good day

I had e a catastrophic crash and lost all of my data, including mt product serial number. How can I obtain this?

Many thanks!

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Leslie V

Hello Martin,

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using the email address you provided.)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

Looking forward to hearing back from you.
 

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martin@blueclover.co.za
9 minutes ago, Leslie V said:

Hello Martin,

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using the email address you provided.)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

Looking forward to hearing back from you.
 

Hi Leslie

Thanks for taking the time to respond. I have sadly lost all of my data unfortunately, which included my emails. I would have used the same email as my one here for the serial to be sent to , and my account here was recognized when I logged on as an existing account.

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Leslie V

Hello Martin,

I cannot find any purchases using the email addresses you are using now. 

Logging into the Community forums requires an account, but not necessarily a license. If you have used any other email address to purchase that key, please let me know so we can try to locate that key.

 

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