IT-Admin Posted August 16, 2022 Report Share Posted August 16, 2022 According to https://kb.gonitro.com/knowledgebase/#/answers/Nitro Pro/000004327 Nitro Pro 7 no longer can be installed / activated but got a free Upgrade to Nitro Pro 12. We used ths free upgrade with our Nitro Pro 9 Licenses and it worked fine. But unfortunately the Nitro Pro 7 license key is in antoher format and is not accepted by Nitro Pro 12 Setup. Can you please support us in transforming the license to a valid one? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 16, 2022 Official Nitronaut Report Share Posted August 16, 2022 Hello @IT-Admin Thanks for reaching out to us! Can you please send it to me via direct message so I can check? Link to comment Share on other sites More sharing options...
IT-Admin Posted August 16, 2022 Author Report Share Posted August 16, 2022 Sent you a private message with serial Link to comment Share on other sites More sharing options...
IT-Admin Posted August 19, 2022 Author Report Share Posted August 19, 2022 (edited) @Leslie V Unfortunately we still got no answer to our private message. We need this resolved in the next 10 days because the trial will expire till then. Edited August 19, 2022 by IT-Admin Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 19, 2022 Official Nitronaut Report Share Posted August 19, 2022 Hi IT-Admin, We have sent you a direct message. Cheers! Link to comment Share on other sites More sharing options...
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