Jump to content

I purchased a full version of nitro but no matter what I try


MANUEL MONTES

Recommended Posts

MANUEL MONTES

I keep on getting an "expired trial" error message.  I have even spoken to Cleverbridge support.  I'm ready for a refund if my issue is not resolved.  Please help.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @MANUEL MONTES,

Thank you for reaching out to us through our Community Forums!

Nitro Sign was upgraded to Nitro Sign Essentials and is currently free when purchasing Nitro Pro and now currently running as a trial version to allow all users to send eSignature requests and we are planning to extend this promotion further out. 

For current features available with the free-bundled Nitro Sign Essentials, please refer to this article:
https://kb.gonitro.com/knowledgebase#/search/cloud/000004914 

At the moment, our product team have not determined an exact date of when the trial will end but we will send further communication through email with an update when one is available.

With regard to your concern, we have made an adjustment to the affected account so please log out, close all the browsers, open a new browser and log in again.

Thank you for choosing Nitro and I hope this helps. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.