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Nitro Pro12 Error -24 when activating


glenn holt
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glenn holt

Have visited  https://licenses.gonitro.com/prd/portal

Entered requested data, pressed "Deactivate" button, resulting output:

Serial Number: found

Version: 12

Status: active

Number of activations: 0

Number of activations allowed: 2

Says "you can activate your license immediately by entering  the below serial number into Nitro Pro"

Installed trial of Nitro Pro12 on new PC, 'about nitro pro' shows version 12.16.3.574

Tried to activate with my serial number, get error -24

Please reset whatever is required at your end to allow activation

Thank you

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  • Official Nitronaut

Hello @glenn holt

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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