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I see only view, not signed..

Farraj AlSaidi

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Farraj AlSaidi

when I send documents to be signed, I receive only that the signee has view the document even it is signed . and I dont not receive the downloaded document, I receive only the link.

By the way It is only for a specific signee not all the users.

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  • Official Nitronaut
Allain Umailin

Hello @Farraj AlSaidi,

Thank you for reaching out to us through our Community Forums!

Kindly note we were informed that Nitro Sign should be up and running again by now.

Could you please check with your users if a few of them are still having issues with signed documents not in Nitro Sign?

Thank you very much in advance and I am looking forward to hearing back from you.

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