Jump to content

Nitro Sign Stopped Certifying the PDFs and Sending the Final email with signed document

Ilker Karaca

Recommended Posts

As of today, Nitro Sign stopped certifying the PDFs and sending the final email with signed document. When i am on the site, i can see that i can't modify the document because it is part of a signature workflow, but when i download the signed copy, i don't see the certification, and i can modify the document with Nitro PRO. Our subscription is Nitro Productivity Suite.

Thank you. 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Ilker Karaca,

Thank you for reaching out to us through our Community Forums!

Kindly note we were informed that Nitro Sign should be up and running again by now.

Could you please check if you are still having issues with signed documents in Nitro Sign?

Thank you very much in advance and I am looking forward to hearing back from you.

Link to comment
Share on other sites

  • 2 weeks later...

Hello Allain,

It was due to an outage on nitro sign side. Issue was resolved within 24 hours.  Our documents are certified again. 

Thank you for the follow up.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.