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No longer getting "Document Signed" Notification Emails

Jenna Folsom

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I am not getting notifications that documents have been signed.  Others in my organization have said the same thing.  We are still getting email notifications for "documents viewed" but it never lets us know when they have been signed.  I checked my settings and everything is still checked.  Anyone else experiencing this?  Thinking there may be a glitch in their software?  Any help would be greatly appreciated.   

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Allain Umailin

Hello @Jenna Folsom,

Thank you for reaching out to us through our Community Forums!

We sincerely apologize for any inconvenience this outage might have caused. We are currently working to restore the services and will provide updates on restoration time as more information becomes available.

There should be no impact on Nitro PDF Pro (PDF), only Nitro Sign (eSigning).

Thank you for your patience.

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