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Unable to obtained license

Mahario Febriansyah

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Mahario Febriansyah

Hi - I am just bought your product (Nitro PDF Pro for Mac) and when I trying to input the serial number that sent into my email, is said "unable to obtained license. Please try again in few minutes". I also re-installed the .dmg program and the problem still exist. Please I really need this program for my job.

I am affraid the serial number isn't correct or something happen with my license. Btw, I'm using Macbook M1 with OS Monterey.

Please help me.

Thank you

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  • Official Nitronaut

Hello @Mahario Febriansyah

Thanks for posting on our Community Forums!

I can see that one of my colleagues assisted you with this through the support ticket you submitted.

Should you have any other questions, kindly send a response through that support ticket.

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