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Really slow start-up from Windows Explorer in W10

Tim Davies

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When trying to open a PDF from File Explorer in Windows 10, Nitro takes between 7-15 seconds, it's as though there's a stall somewhere.  Needing help to ID a solution, because this is ruining my user experience.

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  • Official Nitronaut
Leslie Villarin

Hello Tyre-Kicker,

Thank you for reaching out to us through our Community Forums!

I can see that you already opened a support ticket regarding this and we will be in touch through that.

If you need immediate help in the future, you can log a ticket using the following link.




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  • 5 months later...
Maurice Smit

Was there a solution for this? I have exact the same issue here with Nitro Pro Once Nitro Pro is loaded everything is fine, it is just the first time loading off the application.

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