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Lost Email Login -- Need to Access Account! Please Help!


Shafaq C

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Hey Nitro Team,

I used Nitro Sign years ago and there is a very important document in my account that I'm trying to access but I can't seem to get in.

I no longer have the email associated with the account so there is no way for me to reset my password. Can you please help? I can verify the details of the document as well or you can resend the executed document to one of the signers and I can get it from him. Please advise.

Email address for the original account was shafaq@vwxyz.com

TIA!

Edited by Allain Umailin
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  • Shafaq C changed the title to Lost Email Login -- Need to Access Account! Please Help!
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Allain Umailin

Hello @Shafaq C,

Thank you for reaching out to us through our Community Forums!

To further assist you, I have responded to your private message.

Cheers!

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