Tina Harvey Posted October 14, 2022 Report Share Posted October 14, 2022 Every time I click to open the program I get this message: "An error has occurred within our system. Please try again or contact support if this error persists. (error 401)" I have upgraded Pro 12 and still get this error upon opening. Any idea why? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 14, 2022 Official Nitronaut Report Share Posted October 14, 2022 Hello @Tina Harvey, Thank you for reaching out to us through our Community Forums! Kindly open a browser, visit https://cloud.gonitro.com/, reset your password, open again Nitro Pro 12, click the 'Log in' link at the top-right, and enter your username and password to login into your Nitro Sign account. Thank you for your patience and please let us know how it goes on your end. Link to comment Share on other sites More sharing options...
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