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Activating a older version

Naag Rao

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I believe I have a older version that I deactivated when my hard drive crashed.  I've the account number, but for some reason it is not letting me reactivate.  

When I try, it says the account is valid & offer a tab to deactivate & suggests reactivating.  But, when the deactivate button is pressed, it asks me for the 'device' information, but gives me no option at all.


Please help!


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Reymund Oyong

Greetings @Naag Rao

Thank you for reaching out to us through our Community Forums!

Please provide your Nitro PDF Pro serial number so we can check its status and determine the steps on how to successfully activate using that license.

Kind regards, 

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