Free Trial says it expired after a day of use

[Konstantin Nayden]

hello, i signed up for the Free 14 day Trial on 10/17/2022 and this morning i noticed that its telling me that my trial expired. need help 

 

[Allain Umailin]

Hello @Konstantin Nayden,

Thank you for reaching out to us through our Community Forums!

Did you install the program on a physical machine or virtual?

[Konstantin Nayden]

@Allain Umailinon a physical machine, desk top

Edited October 19, 2022 by Konstantin Nayden

[Konstantin Nayden]

@Allain Umailin you know this is my second day trying to ratify this issue, i have spent a lot of time trying to reach out to Nitro to get some help about this. all i wanted to do is to try the program out, my friend uses it and he likes chances are i would have too but i cant try it out. i signed up and downloaded the program on a physical computer, i signed in and the counter is showing 0 days and a red message telling me that the trial is expired. is there a phone number i call and have this resolved or at least a real time chat.

[Allain Umailin]

Hello @Konstantin Nayden,

Thank you for your posts and our sincere apologies for this inconvenience.

While we are still investigating this 'Trial Expired' issue upon installing the program for the first time on your machine, we highly recommend purchasing 'Nitro PDF Pro' by going to our webpage  https://www.gonitro.com/pricing#nitro-pdf-pro 

We recommend to purchase the license and run a full test of the software in less than 30 days and rest assured that if in case Nitro PDF Pro does not fit your needs, we can process a refund in your behalf.

Thank you for your patience and again, our sincere apologies for the inconvenience.

Edited October 24, 2022 by Allain Umailin