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Functionality question regarding PDF Pro for IPAD

jade hamburger

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jade hamburger
I cannot access certain functionality on the Ios IPAD app. For example:
1) Cant rearrange / delete pages in a pdf - the options are greyed out   
2) the "+" or edit function in the library is greyed out.
Are these extra functions that need to be bought with an in app purchase?  How do I activate them??
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  • 2 weeks later...
  • Official Nitronaut

Greetings @jade hamburger

Thank you for reaching out to us through our Community Forums!

Please allow me to request for additional information so we could further troubleshoot your concern:

1. Are you using the PDFpen 6 for iOS or the Nitro PDF Pro for iOS?
2. Is this happening to all the document you open in the application?
3. If you create a new document, are those functions still greyed out?
4. Can you take a screenshot so we could take a closer look? 

Kind regards,

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jade hamburger

Thanks for  coming back to me (albeit 2 weeks later).  In response:

1. I am using PDF Pro for iOS

2. Yes

3. yes

4. Please advise how to attach a screenshot jpeg to this post?




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