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Help to install Nitro 12 on new Computer

Gerald Lehr

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i tried to activate Nitro 12 on my new Computer, but it doesn´t works.

I only get this message:

-24: Aktivierungsfehler

Beim Aktivieren von NitroPro sind Fehler aufgetreten


The Version is

Maybe you hav a newer Vesion for me?


Thanks in advance





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  • Official Nitronaut
Allain Umailin

Hello @Gerald Lehr,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 12?

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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