Activation of Nitro PDF Pro v11 serial on new PC

[Matthew Young]

Hi,

Im attempting to install Nitro PDF Pro v11 on a replacement PC.  i understand the old activation servers are no longer available and version 11 serial number should work with version 12.16.9.574 however the serial number is not being accepted as valid.  https://licenses.gonitro.com/prd/portal also does not accept it. Is it possible to to submit the serial number to you directly to check why its not working?  Thanks

[Leslie V]

Hello @Matthew Young

Please send me the serial number you are using so I can check.

Thanks!

[Matthew Young]

Hi @Leslie V, just wanted to check that you received the serial from me ok?

Thanks,

Matt

[Leslie V]

Hello Matthew,

The serial you provided was not purchased from our official website, and we do not support it.

Version 11 and older have also been discontinued per our Sunset Policy -- https://www.gonitro.com/nps/product-details/sunset-policy. We recommend upgrading to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. Version 13 also brings license activation flexibility.

Our official page for purchasing valid serial numbers is this link: https://www.gonitro.com/pricing

I hope that helps!