Tania Odgers Posted November 7, 2022 Report Share Posted November 7, 2022 Hello There, I've changed my PC and need to reactivate Nitro Pro V12. I've tried using deactivate option - I've got an error. Online deactivation asks me to choose which device to deactivate - it cannot be selected. It also appears that I have the ability to have this version on 2 PC's but I am unable to do that as well. Could you support on this matter, please? Link to comment Share on other sites More sharing options...
Tania Odgers Posted November 7, 2022 Author Report Share Posted November 7, 2022 It has been over 10 hours now and still not approved by a moderator. It is extremely annoying that it seems a lot of users areexperiencing the same problems but there is no response from support. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 7, 2022 Official Nitronaut Report Share Posted November 7, 2022 Hello @Tania Odgers Thank you for your message. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574):https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Link to comment Share on other sites More sharing options...
Tania Odgers Posted November 7, 2022 Author Report Share Posted November 7, 2022 Thank you Leslie. It now works. 🙂 Link to comment Share on other sites More sharing options...
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