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Unable to deactivate

Tania Odgers

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Hello There,

I've changed my PC and need to reactivate Nitro Pro V12. I've tried using deactivate option - I've got an error. Online deactivation asks me to choose which device to deactivate - it cannot be selected. It also appears that I have the ability to have this version on 2 PC's but I am unable to do that as well. Could you support on this matter, please?

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It has been over 10 hours now and still not approved by a moderator. It is extremely annoying that it seems a lot of users areexperiencing the same problems but there is no response from support.

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