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password reset issues

mike watson

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I purchased a new computer but when I tried to log into Nitro Pro it doesnt work. When I try to reset password it tells me it has sent me an email but I never receive an email. I have tried this many many times. Help

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  • Official Nitronaut
Reymund Oyong

Greetings @mike watson

Thank you for reaching out to us through our Community Forums!

I can see a new Nitro Sign account that was created using the email address you use here in our Community Forums.
Could you please try to login again and use the same credentials that you use in this Community Forums?

Please let me know if you still cannot login and we will initiate the password reset on our end. 

Kind regards.

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  • 3 weeks later...

Hello I'm having password reset issues. It tells me the link to reset password has been sent to my email, but I'm not seeing it. I've tried multiple times so I think I'm locked out 

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