leigh@dma-housing.com Posted November 23, 2022 Report Share Posted November 23, 2022 I had to reinstall/reactivate Nitro Pro 12 onto my loaner computer (until my new one is delivered). When I downloaded it from the website, it downloaded version 12.16.9.574. A few months ago, I had been told a Nitro Customer Support representative that I should be using version 12.16.6.574, to prevent any interruption in service. I can't find the email that had the download link. Could you confirm that 12.16.6.574 is still the correct version I should be downloading, and if it is, could you send me the link? I can provide you with my serial number, but wasn't sure whether to put it in this message... Thank you! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 24, 2022 Official Nitronaut Report Share Posted November 24, 2022 Hello @leigh@dma-housing.com, Thank you for reaching out to us through our Community Forums! As much as we would like to, installers for Nitro Pro 12.16.6.574 and older versions are no longer available due to the retirement of our old licensing servers so please install Nitro Pro 12.16.9.574. Once installed and activated, please perform some conversion and let us know how goes on your end. Link to comment Share on other sites More sharing options...
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