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Release licenses on computers already registered and access to Nitro Admin

John Wilfong

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How do I get access to admin? I have multiple licenses to Nitro under my email and one other. I would like a place I can see these licenses and grant access to them or deactivate them. I think Nitro Admin is the answer. 

More immediately, one of my newer licenses was used on a computer that crashed and I had to reinstall Windows 11. This license needs deactivated so I can use again.

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Allain Umailin

Hello @John Wilfong,

Thank you for reaching out to us through our Community Forums!

With regard to your inquiry, the Nitro Admin portal ( https://admin.gonitro.com/ ) is available for customers with 'Nitro Productivity Platform' licenses. Please visit our page below: 



In connection to the machine that crashed, do you remember the serial number that was used to activate the program?

Once we have this information, we should be able to deactivate one seat in your behalf or you can also do it by yourself through our Activation Portal:


Thank you for choosing Nitro and I hope this helps.

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