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Nitro pro 13 wont open

Robert Lawson

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Robert Lawson

Nitro pro 13 wont open. All that happens is the black screen with the Nitro logo appears for 4 sec and then vanishes. I recently updated to Nitro Pro 13 version because my previous version would not print. The update did not solve the problem. Now a week later it wont open at all. I have tried to update with your Black Friday offer but it will not recognize my product code. I have had trouble free use of your programs since Nitro pro 9 and this is disappointing and very inconvenient. Any suggestions would be greatly appreciated.

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