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Nitro Pro 13.67.0.45 freezes after saving to Google Drive


Eric Kempter

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Very recently upgraded to Nitro Pro 13.67.0.45.   PDF saves to Google Drive, but Nitro Pro freezes (swirling circle pointer).  I have to shut down using upper right X, and restart to continue using.  No error message.   I don't have issues saving documents to Google Drive using other applications.  I was wondering if this:  https://community.gonitro.com/topic/15302-nitro-pro-crashing-when-saving-to-mounted-google-drive/ may help.  Thanks in advance for assistance.

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  • 2 months later...
  • Official Nitronaut
Allain Umailin

Hello @Richard Koffler,

Thank you for reaching out to us through our Community Forums!

Could you please try the steps in this article?:

Thank you for your patience and please let us know how it goes on your end.

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  • 2 weeks later...
Richard Koffler

@Allain Umailin I already use Google Drive app that syncs files to the Windows file system. You're answering the wrong problem. 

Nitro saves the file correctly to the synced GD folder in Windows, but then Nitro hangs (circling red icon) forever. So before you ask me to needlessly reinstall Nitro, reinstall GD app, reinstall Windows, maybe you can ask your software team when they expect to fix the bug?

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