John Rist Posted December 8, 2022 Report Share Posted December 8, 2022 (edited) I am trying to deactivate a specific serial number but, when I enter the number and click the DEACTIVATE button, a box appears asking me to select a device. But. there is NO box on the page to do that. I have only one device, my laptop, but there is nothing on the page to deselect a device once I have searched for a specific serial number. How can this be fixed? Serial number: ** Edited December 9, 2022 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
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