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Printer selection button sizing/Crashing when attempting to sign a PDF

Dylan Knight

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I am having two issues with NitroPDF 13. I originally experienced this on build though I have since upgraded to and have confirmed the same issues are present in the newer build.

This is a laptop running Windows 10 Pro 21H2

The first issue is that, on a high resolution display with high scaling (3840 x 2160 resolution scaled to 300% in Windows 10, to be exact). The print selection button is very small. I found another forum post from another user experiencing the same issue and the suggestion from one of the administrators was to perform the following steps.

1. Right click on the Nitro shortcut > Properties > Compatibility 
2. Enable the "Override high DPI scaling behavior." > Select "System (Enhanced)" from the drop down box > OK 

Following these steps does resolve the initial issue, however it creates another issue. After making this adjustment, NitroPDF crashes when trying to add a signature to a PDF. Are there any additional troubleshooting steps that I should take to try and resolve this? Any assistance or insight would be greatly appreciated.

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