nathan Holbrook Posted December 14, 2022 Report Share Posted December 14, 2022 I have replaced one of my users PCs, I am unable to activate Nitro Pro due to all 4 activations being used. I will need those deactivated and/or reset. Serial # on request. Thanks! -Nathan H. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 14, 2022 Official Nitronaut Report Share Posted December 14, 2022 Hello @nathan Holbrook, Thank you for reaching out to us through our Community Forums! To further assist you, could you please provide the serial number of your Nitro Pro 12? This matters because our business installers are different from the online ones. You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
nathan Holbrook Posted December 14, 2022 Author Report Share Posted December 14, 2022 (edited) Serial number 234600-xxxxxx-511593 Edited December 14, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 14, 2022 Official Nitronaut Report Share Posted December 14, 2022 Hello @nathan Holbrook, Thank you for this information. To further assist you, I just made an adjustment to your license and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers: https://www.gonitro.com/installers/business/v12/msi/download After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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