Nitro PC Error instalation

[jmabdala@msn.com]

Help me, my computer report this error: 
"Something is blocking Nitro from proceeding" "Error occur resolving resources" 

NITRO PC 13 
Windows 10 pro 64 bits (21H2)

12GB ram

512GB SSD

Framework 7

Crowdstrike (antivirus)
 

[Leslie V]

Hello,

Thanks for reaching out to us!

Can you please try the following for me:

1. Download our latest Clean Up utility: https://www.gonitro.com/support/tools/cleanup-utility-list
2. Extract the utility to the desktop (it doesn't properly run from within the zip)
3. Run the utility (NOTE: This will remove any custom signatures / stamps. Let me know if these need to be backed up)
4. Reboot
5. Download and install 13.70 again.

Please let us know how that goes.