My computer crashed and i have an older version of Nitro Pro 11. My serial number gets an error activation 24

[mary figueroa]

My computer crashed and i have an older version of Nitro Pro 11. My serial number gets an error activation 24. How can I get it to work again on my computer.?

[Allain Umailin]

Hello @mary figueroa,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 11? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.