Nitro Pro 11 Download and Install

[Louis Kahn]

Not to necro an old thread but I guess I need to reinstall and I tried those links for Notiro Pro 11 and they failed saying the download "could not be completed securely".

Please advise. Seeking the latest version of Nitro Pro 11 (64 bit) to resolve a persistent "occurrence of user-interacted or failed conversion" error on conversion/PDF printing from within word 2021 on Win 10 Pro (x64).

 

Lou

[Allain Umailin]

Hello @Louis Kahn,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 11? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

[Louis Kahn]

Here you go:

SERIAL #: 234600-xxyyzz-371534

I read I can just run the clean-up app and then install Nitro 12 to solve this problem.

Is that so?

Lou

Edited January 26, 2023 by Allain Umailin

[Allain Umailin]

Hello @Louis Kahn,

Thank you for this information.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down which is why & its installers are no longer available for download.

We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we stopped making feature enhancements to version 12 once we released Nitro PDF Pro 13.

You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro 11 serial number 234600-xxyyzz-371534:

https://www.gonitro.com/nps/product-details/downloads

If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages instead:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq

Thank you for choosing Nitro and I hope this helps.

[Louis Kahn]

Hi Allain, thanks for the reply. Do I need to run that Nitro clean up program I have seen mentioned in other posts before installing 12, and if so can you please link it for me. 

thanks,

Louis

[Allain Umailin]

Hello @Louis Kahn,

Yes you may and here is the link:

https://downloads.gonitro.com/professional_13.70.2.40/install-cleanup/install-cleanup.zip

NOTE: This clean-up tool will erase any existing signature files within Nitro so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004509

Thank you for choosing Nitro and I hope this helps.