Vassilis Contogeorgos Posted January 24 Report Share Posted January 24 Hi, I installed the nitro pro for trial and upon starting it started with trial expired This is a new pc , i have never downloaded nitro before. Can you please help, the installation was on saturday and i'm loosing days on trial thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 25 Official Nitronaut Report Share Posted January 25 Hello @Vassilis Contogeorgos Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Vassilis Contogeorgos Posted January 25 Author Report Share Posted January 25 What serial ? i do not have a serial as i said its TRIAL downloaded, installed, immediately TRIAL IS EXPIRED message. already lost 6 days of my trial Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 25 Official Nitronaut Report Share Posted January 25 Hello @Vassilis Contogeorgos Please send me the computer ID so I can check. You can find this ID opening Nitro, go to Help > About Nitro Pro > Activate/Deactivate > Advanced. Link to comment Share on other sites More sharing options...
Vassilis Contogeorgos Posted January 25 Author Report Share Posted January 25 (edited) Of course HeLIuL-wwxxyyzz-vbMr6r Edited January 26 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 27 Official Nitronaut Report Share Posted January 27 Hello @Vassilis Contogeorgos Trial has been reset. Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
Vassilis Contogeorgos Posted January 27 Author Report Share Posted January 27 Yes thanks! everything is good now! i purchased a pro license also today. Did i read correctly that i can use the same license on 2 my computers (desktop+laptop) ? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 27 Official Nitronaut Report Share Posted January 27 Hi @Vassilis Contogeorgos Yes, you can install on a primary computer and also a secondary computer. This is to allow you access to our product whilst you are away from your primary installation. Please let me know if you have other questions. Link to comment Share on other sites More sharing options...
Vassilis Contogeorgos Posted January 27 Author Report Share Posted January 27 Thank you Leslie, that will be all. Glad to be part of Nitro now! Link to comment Share on other sites More sharing options...
Noelle Nimallah Posted February 9 Report Share Posted February 9 (edited) I installed the nitro pro for trial and upon starting it started with trial expired. computer id: GCOyvZ12345678/ibbnSK Edited February 10 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 15 Official Nitronaut Report Share Posted February 15 Hello @Noelle Nimallah We do not recognize the Computer ID you provided. Please reinstall and send the correct one if you still get that expired trial message. https://www.gonitro.com/download Link to comment Share on other sites More sharing options...
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