Activating Licence

[Rebecca Flood]

Hi there

There is no activation tag to be able to activate the licence code I have.

Thanks

Rebecca

[Allain Umailin]

Hello @Rebecca Flood,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

[Rebecca Flood]

234600-xxyyzz-406720

Edited February 22 by Allain Umailin

[Allain Umailin]

Hi Rebecca,

Thank you for getting back to me and for providing this information.

We want to make you aware of the change to your product that may affect its activation performance and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 234600-xxyyzz-406720

Thank you for choosing Nitro and I hope this helps.

[Rebecca Flood]

For some strange reason Nitro Pro when I download a box comes up and says that it ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run the wizard again. Click finish button to exit the setup wizard. This is really frustrating.

[Allain Umailin]

Hello @Rebecca Flood,

Our sincere apologies for the frustrations.

That error message normally appears when you execute our .EXE package. Could you please ensure that you run our .MSI installer?

If same issue is happening when attempting to install, please reboot your machine, also turn off your antivirus program then run again our .MSI installer.

Thank you very much in advance and I look forward to hearing back from you.