My Nitro pro ver 11.03.134 license is showing as expired

[Rajeev Joneja]

Hi my Licese version is showing that my trial has expired. My laptopo crashed and I had reset my date and time on the laptop; since then I am getting the message trial version expired. Help required

Rajeev Joneja

Edited February 14 by Leslie V
Deleted Confidential Information

[Leslie V]

Hello @Rajeev Joneja

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11 serial number. 

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi
 
Please let us know if you need any further assistance.

[Rajeev Joneja]

Dear Leslie V,

Thanks for the above response.

I downloaded the Nitro Pro12 ba. x64 form the link quoted by you. When I clicked on the run command for installation, I got a message that a higher version is already existing, and I could not download the same.

As of now, my Nitro pro is still showing trial period over, and am unable to load my paid Nitro pro. Request urgent help as my work is getting affected.

Thanks in advance

Rajeev Joneja

rajeevjoneja@gmail.com

[Leslie V]

Hello @Rajeev Joneja

Please uninstall Nitro completely from your machine and try installing version 12 again.

[Rajeev Joneja]

Hi,

I had sent a report to your last reply, have not heard back.

My Nitor pro ver is 13.9.1.155 date of online purschase is 19 Dec 2020. If I un install this program I will require my serial number to re-install.

I do not have the serial number. Help

[Leslie V]

Hello Rajeev,

Please completely uninstall Nitro PDF Pro from your machine (all versions).

Then get version 13.70: https://www.gonitro.com/product-details/downloads

I sent you a direct message with your serial number.
Cheers!
 

[Rajeev Joneja]

Hi Leslie V,

Thanks for your support. Have managed to restore my Nitro Pro ver 13 to it's original functionalities

Col Rajeev Joneja