Question about Installing an existing purchased license Nitro Pro (version Pro12.12.1.522) on a PC Windows 10 to a new laptop Windows 11

[Jean-Pierre Gouwy]

Dear ,

to avoid all misunderstandings : by deactivating the license on the older PC - Windows I can then activate the license on the new laptop using the serial number received with the previous purchase of the Nitro Pro software?

Please confirm this transaction.

Kind regards.

Gouwy Jean- Pierre 14-02-2023

 

[Leslie V]

Hello @Jean-Pierre Gouwy

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

[Jean-Pierre Gouwy]

Dear Leslie,

Enclosed the requested information : Uw serienummer: **. I hope that you can now use the necessary information to answer my initial question. Thanks for your reply . Kind regards. Gouwy Jean-Pierre  

Edited February 15 by Leslie V
Deleted Confidential Information (Serial Number)

[Leslie V]

Hello @Jean-Pierre Gouwy

Thanks for sending your serial number. 

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.