Matteo Zambelli Posted February 14 Report Share Posted February 14 I can't activate a license of nitro 8.5.3.14 and the support page for license check says that my license is invalid. I use to have this license in another pc but i've already uninstalled the software Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 14 Official Nitronaut Report Share Posted February 14 Hello @Matteo Zambelli, Thank you for reaching out to us through our Community Forums! To further assist you, could you please provide the serial number of your Nitro Pro 8? This matters because our business installers are different from the online ones. You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Matteo Zambelli Posted February 15 Author Report Share Posted February 15 (edited) 234608-xxyyzz-622485 Edited February 15 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 15 Official Nitronaut Report Share Posted February 15 Hello @Matteo Zambelli, Thank you for getting back to me and for providing this information. Please note that we no longer support Nitro Pro 8 and its activation servers have been shut down which is why you are having issues activating & its installers are no longer available for download. We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we stopped making feature enhancements to version 12 once we released Nitro PDF Pro 13. You can find these Nitro Pro 12.16.9.574 installers and activate it with your current Nitro Pro 8 serial number 234608-xxyyzz-622485: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Matteo Zambelli Posted February 16 Author Report Share Posted February 16 I've installed and activate Nitro Pro 12.16.9.574 with one of the installer that you provide me and it works perfectly. Thank you Allain Link to comment Share on other sites More sharing options...
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