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Serial Number not found

Michael Poulin

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Michael Poulin

I had to  reinstall Windows several times over the past few weeks.  Now,  I cannot activate Nitro Pro on recent Windows install, says serial number is invalid.

Serial Number ends in xxxx79206.

Please advise/reset.  Thanks, Michael

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Reymund Oyong

Greetings @Michael Poulin

Thank you for reaching out to us through our Community Forums!

We've been made aware that the licensing portal is currently down for maintenance. 
I was able to locate your license and adjusted it so you can proceed with the activation. Please try to activate again by navigating to the Help tab > About Nitro Pro > Activate. Enter the serial number then click Activate.

Kind regards, 

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