Ogan Kitapçı Posted February 16, 2023 Report Share Posted February 16, 2023 I have re-installed windows on my computer and trying to reactivate Nitro PDF but cant get a ticket because the system doesnt recognize my serial number somehow. Please assist. Link to comment Share on other sites More sharing options...
Ogan Kitapçı Posted February 16, 2023 Author Report Share Posted February 16, 2023 I also tried installing Nitro 12 and activating there, it says my serial number is not valid, but it is I copied it from the mail I've received from your sales. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 16, 2023 Official Nitronaut Report Share Posted February 16, 2023 Hello @Ogan Kitapçı, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below: x64 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi To know if you have 32-bit or 64-bit, please refer to this article: https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504983-xxyyzz-327449 Cheers! Link to comment Share on other sites More sharing options...
Ogan Kitapçı Posted February 17, 2023 Author Report Share Posted February 17, 2023 Thank you Link to comment Share on other sites More sharing options...
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