Keith Gibson Posted February 18 Report Share Posted February 18 I had computer problems and needed to reset my computer. I need to install my Nitro Pro software and your link cannot find my license. Link to comment Share on other sites More sharing options...
Keith Gibson Posted February 19 Author Report Share Posted February 19 What is taking so long to review this request. I purchased Nitro Pro 5/2/2022. I had to reset my computer and now need to reinstall my software. Your serial number validation links tells me to enter a valid number. The number that was given to me is all I have. PLOEASE PLEASE HELP ME!!!! Keith 484-681-4246 khgibson@gibsonarchitects.com Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted February 19 Official Nitronaut Report Share Posted February 19 Greetings @Keith Gibson, Thank you for reaching out to Nitro Support. We've been made aware that the licensing portal is currently down for maintenance. In the meantime, we can check on our end the details and status of your license. I was able to locate your license through your email address and adjusted it so you can proceed with the activation. If you have already installed Nitro PDF Pro 13 on your computer, please activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click Activate. Kind regards, Link to comment Share on other sites More sharing options...
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