Andreas Hirsch Posted February 18 Report Share Posted February 18 Trying to move the license from one computer to another and followed the instructions to disable the license on the old computer. The license number was only partially visible before I started disabling and I was hoping to see the license number after. No such luck. How can I recover the license number? Your AI is rather useless. andreas Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted February 19 Official Nitronaut Report Share Posted February 19 Hi @Andreas Hirsch Thank you for reaching out to us through our Community Forums! The details of the license I found under your email address has been sent here via direct message. Please check on it and follow the steps on how you can use it to the other computer. Kind regards, Link to comment Share on other sites More sharing options...
Charles Stevens Posted February 28 Report Share Posted February 28 The support for Nitro Pro is absolutely useless. Converted a Nitro doc to word yesterday and thereafter get two error messages telling me to reinstall Nitro mfc140u.dll and MSVCP140.dll Cannot get full serial number off my other laptop as it only display first six number then a series of XXX's Always enjoyed Nitro and what it can do but any issues are a nightmare and the support is non existent I did recommend it to my new company but will tell them not to bother now Good way to lose 74,000 new users !! Link to comment Share on other sites More sharing options...
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