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Desactivar Licencia


Roberto Muñiz

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Roberto Muñiz

Buenas tardes, solicitando de su ayuda ya que tuve que formatear un equipo y no desactivé la licencia, anteriormente lo hacía desde el portal y actualmente no me permite.

 

Good afternoon, requesting your help since I had to format a computer and I did not deactivate the license, previously I did it from the portal and currently it does not allow me.

Edited by Allain Umailin
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Allain Umailin

Hello @Roberto Muñiz,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

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Roberto Muñiz

muchas gracias @Allain Umailín ya volví a intentar y si me permitió desactivar

 

Thank you very much @Allain Umailín I already tried again and if it allowed me to deactivate

Edited by Allain Umailin
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