Roberto Muñiz Posted February 21 Report Share Posted February 21 (edited) Buenas tardes, solicitando de su ayuda ya que tuve que formatear un equipo y no desactivé la licencia, anteriormente lo hacía desde el portal y actualmente no me permite. Good afternoon, requesting your help since I had to format a computer and I did not deactivate the license, previously I did it from the portal and currently it does not allow me. Edited February 21 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 21 Official Nitronaut Report Share Posted February 21 Hello @Roberto Muñiz, Thank you for reaching out to us through our Community Forums! To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones. You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Roberto Muñiz Posted February 21 Author Report Share Posted February 21 (edited) muchas gracias @Allain Umailín ya volví a intentar y si me permitió desactivar Thank you very much @Allain Umailín I already tried again and if it allowed me to deactivate Edited February 22 by Allain Umailin Link to comment Share on other sites More sharing options...
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