Rhonda Jackson Posted February 22 Report Share Posted February 22 (edited) I have a serial number that is connected to a computer that isn't working any longer. I tried to activate it on my new computer and it says that I have installed it the maximum number of times. I then go to the find license and it gives me a message that it can't locate the serial number and that my Nitro PDF Pro has be upgraded and then that it has been consolidated to a business account and to contact the account manager (which is me). I need to have the devices removed from this serial number ** so that I can use it on my current computer. Also, I have 3 different serial numbers, one under my husband's email address, so would I be better off getting a bulk license? Thank you in advance for your help Edited February 22 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 22 Official Nitronaut Report Share Posted February 22 Hello @Rhonda Jackson Thank you for your message - I can help you out. I released your Nitro Pro 13 serial number so you can reactivate. Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
Rhonda Jackson Posted March 2 Author Report Share Posted March 2 It worked. Thank you for the help Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now