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I have a Nitro Pro License no longer have a download


Mark Fogleman

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Mark Fogleman

Hello everyone,

 

I will not post my SN for obvious reasons but it will not let me make a ticket it keeps redirecting me here.....

I have Nintro pro I bought a 5 pack a long time ago (2018) but lost the download and am moving some computers. 

I am unsure what to do. I cannot contact support I have tried various ways but it doesn't have an option to submit a ticket, just knowledge base, and this....

A central location to make tickets would be nice haha, but I guess someone can help me here, but I have no idea how to verify myself with out posting the SN lol...

 

Thanks,

Mark

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  • Official Nitronaut
Allain Umailin

Hello @Mark Fogleman,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 12? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

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