Valentino Hernandez Posted March 6 Report Share Posted March 6 I need to validate if my serial number is correct, since Nitro PDF is not activated. I have the invoice and the reference number, can someone help me? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted March 6 Official Nitronaut Report Share Posted March 6 Greetings @Valentino Hernandez Thank you for reaching out to us through our Community Forums! Please provide the order reference number including the serial number so we could check the details on our end. Kind regards, Link to comment Share on other sites More sharing options...
Valentino Hernandez Posted March 6 Author Report Share Posted March 6 (edited) 8 hours ago, Reymund G. said: Saludos @Valentino Hernández ¡Gracias por comunicarse con nosotros a través de nuestros foros comunitarios! Proporcione el número de referencia del pedido, incluido el número de serie, para que podamos verificar los detalles de nuestra parte. Atentamente Fecha de compra Monto Numero de serieNumero de referencia 9/12/2021 Q 1,541.10 504*************** 309****** Edited March 7 by Reymund G. Hide part of serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted March 7 Official Nitronaut Report Share Posted March 7 Hi @Valentino Hernandez It appears that the last 3 digits of the serial number is not correct. Please replace the 000 with 901, that should make the serial number as valid. Kind regards, Link to comment Share on other sites More sharing options...
Valentino Hernandez Posted March 7 Author Report Share Posted March 7 Thanks sir, I appreciate your support. now its working. good job. 10 points. 👍 Link to comment Share on other sites More sharing options...
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