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Incomplete Serial Number

Matthew Gerfin

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Matthew Gerfin

I have a new computer and am attempting to transfer my Nitro Pro subscription from my old computer to my new one, but I only have a partial serial number in the "about nitro pro" box.  How do I get my full serial number?

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  • Official Nitronaut
Reymund Oyong

Greetings @Matthew Gerfin

Thank you for reaching out to us through our Community Forums!

The details of the license we've found under your email address has been sent here via direct message. 
Please check on it including the steps on how you can successfully activate using the serial number. 

Kind regards, 

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