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How can I upgrade

Peter Farrell-Vinay

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Peter Farrell-Vinay

I have PDFPenPro. How do I get an upgrade? I have submitted my PDFPro serial number which your system claims it cannot see.

Edited by Peter Farrell-Vinay
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Reymund Oyong

Greetings @Peter Farrell-Vinay

Thank you for reaching out through our Community Forums!

In checking your email address, I am seeing a version 13 license that you can use to register Nitro PDF Pro 13 for Mac. There is no need to upgrade this version 13 license as it is already the latest version at this point. 

You can install Nitro PDF Pro 13 using the installer from the link below:
https://downloads.gonitro.com/macos/Nitro PDF Pro Retail_13.3.0.dmg

After the installation, you should be able to activate it using your existing version 13 license code (that ends with 18607).

Kind regards,

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